Effective as of: July 31, 2020
Table of Contents
How We Collect Information
Information We Collect That You Choose To Provide To Us
What Information We Collect Automatically When You Use Our Services
Information Provided to Us by Third Parties
How We Use Your Information
What Kinds of Information We Share
Ways You Might Share Your Information through Our Services
How We Keep Your Information Safe
Where We Store Your Information
Our Policies Regarding Children
Your Choices and Controls
How We Respond to Do Not Track Signals
1. How We Collect Information
We collect information: (i) that you choose to provide to us; and (ii) automatically through your use of our Services.
2. Information We Collect That You Choose To Provide To Us
We collect information that you choose to provide to us, for example, when you create an account or manage your user profile. The type of information we may collect includes your name, user name, country, date of birth, gender, telephone number, email address, postal address, photograph, avatar, password, security questions and answers, billing information, payment card number and account details, forum posts and comments and other contact or identifying information you choose to provide directly. We also collect any and all text data you upload to our software for purposes of using our Services to search and categorize such data.
3. What Information We Collect Automatically When You Use Our Services
We automatically collect information about you including:
Device Information. We collect device-specific information when you access our Services from a computer, mobile, and/or other device, including your hardware model, software model, operating system and version, unique device identifiers, mobile network information, country of access, crash reports, request and referral URL’s and system activity details.
Software Information. We collect software-specific information about your use of our Services, such as which version of our software and what updates you have installed or use, and the presence of required plug ins.
Use Information. We collect information about your use of our Services, including the type of browser you use, access times, pages viewed, user activity, interactions with other users, your internet protocol address and the page you visited before navigating to our Services.
Information Collected by Cookies and Other Tracking Technologies. We use various technologies to collect information, and this may include sending cookies, web beacons, Flash Cookies (as defined below), or other tracking technologies.
Cookies. Cookies are small data files stored on your hard drive or in device memory that helps us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. For more information about cookies, and how to disable them, please see Section 11 (Your Choices and Controls) below.
Web Beacons. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.
Other Technologies. There are other local storage and internet technologies, such as local shared objects (also referred to as “Flash Cookies”) and HTML5 local storage that operate similarly to cookies in the way they are stored on your device and can be used to store certain information about your activities and preferences across different services and sessions. Information about disabling or deleting information contained in Flash Cookies can be found here.
4. Information Provided to Us by Third Parties
In addition to the information that we collect directly from you, we also collect certain applicable information from the following third party sources.
We have identified the provider names of some of the third-party analytics and advertising services we use. Please see the links below to learn more about the data practices of our third-party service providers (including opt-out mechanisms they may offer):
Google Analytics: https://policies.google.com/privacy?hl=en_US. Please note that we use Google Analytics on our company landing page, but do not use it in our actual application.
5. How We Use Your Information
We may use information about you for various purposes, including to:
Provide, maintain and improve our Services;
Provide and deliver the products and/or services you order and send you related information, including confirmations and invoices;
Send you communications about products, services, offers, promotions, rewards or events offered by us and other companies and provide news and information we think will be of interest to you;
Send you technical notices, updates, security alerts and support and administrative messages;
Respond to your comments, questions and requests and provide customer service;
Monitor and analyze trends, usage and activities in connection with our Services;
Personalize and improve our Services and provide content, suggested connections, or features that match user profiles or activities; and
Link or combine with information we receive from others to help understand your needs and provide you with better service.
We retain your data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods: (i) mandated by law, contract or similar obligations applicable to our business operations; (ii) for preserving, resolving, defending or enforcing our legal/contractual rights; or (iii) needed to maintain adequate and accurate business and financial records.
6. What Kinds of Information We Share
We share personal information outside of the Company only when we have your consent. We will ask for your explicit consent to share any sensitive personal information. We do not share your personal information with companies, organizations, or individuals outside of the Company except the following cases:
With other users of our Services in connection with the social features of our Services (for example, your username, profile picture and the virtual content you have accumulated in our Services that may be visible to other users of our Services, or information that you provide in your account registration for forum use and your forum comments may be visible to other forum users);
In response to a request for information if we believe disclosure is required by or otherwise in accordance with any applicable law, regulation or legal process;
To protect the rights, property and safety of the Company or others;
Subject to applicable laws, in connection with any merger, sale of company assets or acquisition of all or a portion of our business; or
With your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. When we provide this information, we perform appropriate procedures so that the information does not identify you and we contractually prohibit recipients of the data from re-identifying this information to associate the information with you.
7. Ways You Might Share Your Information through Our Services
Social Sharing Features. Our Services may offer social sharing features and other integrated tools (such as permalinks to online resources a user would like to bring to the attention of other users), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide such features.
8. How We Keep Your Information Safe
We take commercially reasonable security measures to help protect information we collect about and from you from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. These security measures may include practices such as keeping your sensitive data on a secured server behind a firewall, transmitting sensitive information (such as a credit card number) entered while using our Services using secure socket layer technology (“SSL”), and utilizing server-side data encryption. Unfortunately, however, no security system is 100% secure, and we cannot guarantee that the information we collect from you will be free from unauthorized access by third parties. Unauthorized entry or use, hardware or software failure and other factors may compromise the security of user information. Your password is an important component of our security system, and as a result it is your responsibility to protect your password. Do not share your password with any third parties. If your password has been compromised for any reason, you should change your password immediately.
9. Where and How We Store Your Information
We store information about users on servers primarily located in the state of Oregon in the United States of America (the “US”). If you are accessing our Services from outside of the US, please know the data and personal information you submit may be transferred to and stored on servers in the US. The data protection and other laws of the US and/or other countries might not be as comprehensive as those in your country. By submitting your data and/or using our Services, you acknowledge that your data might be transferred, stored and processed in and to the US where we may choose to store data. In addition, where we transfer to your information to any of the third parties, we also take appropriate steps to ensure that we have implemented appropriate safeguards to ensure that such protection is maintained and is not undermined as a result of that disclosure.
10. Our Policies Regarding Children
Our Services are not intended for children under the age of thirteen (13) or the minimum age in the relevant territory if that age is older than thirteen (13) (the “Child” or “Children”), and we do not knowingly collect any personal information from such Children. Children should not use or attempt to use our Services, and if you are a Child, please do not attempt to use our Services or send any information about yourself to the Company.
In the event that we learn that we have inadvertently gathered personal information from a Child, we will take reasonable measures to delete such information from our records. Parents who believe that we might have gathered any information from or about a Child may submit a request to delete such information to or write to our address listed in Section 13 (Contact Us) below.
11. Your Choices and Controls
We give you meaningful choices when it comes to important uses and collection of your information. To easily access, view, update, correct, delete or port your personal data, or to update your subscription preferences, please sign into your account and visit “Account Settings”. Where we rely on consent to collect and use information about you, you can withdraw your consent at any time. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
12. How We Respond to Do Not Track Signals
“Do Not Track” is a technology that allows users to opt out of tracking by websites they do not visit, including analytics services, advertising networks, and social platforms. Because consumers are often unaware that their do not track beacons are active, Do Not Track signals frequently do not reflect the actual preferences of our users. We currently do not respond to Do Not Track signals. In the meantime, you may opt out of certain types of tracking, including certain analytics and tailored advertising by changing your cookie settings.
13. Contact Us
Paladin Max, Inc.
712 Bancroft Rd, Ste. 925
Walnut Creek, CA 94598